Operation JumpStart is an award-winning microenterprise development program that partners with organizations seeking to assist aspiring entrepreneurs. Combining nationally-recognized curriculum; coaching and mentoring; and rich online resources; this program can be the foundation you need in building entrepreneurial communities of opportunity.

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  • How to Earn Customer Loyalty
    By Karen E. Klein Question: I get a lot of customers who come into my business once but never return. Do you have any tips on building customer loyalty? Answer: Loyalty really comes down to this: giving people a reason to shop at your business, rather than going across town or hopping online and spending their money at a larger, better-known company. Most often, people go out of their way to patronize small companies because they know and like the people there... Read More
  • 5 Potentially Dangerous Decisions to Avoid When Starting a Business
    By Robert Tuchman You’re ready to launch a business and anxious to get things under way.  Keep these things top of mind to steer clear of the roadblocks and pitfalls and making decisions that could create more problems than solutions. 1. Picking a partner who isn’t going to work out. After starting a business, you'll find some people will want to join your party. Sometimes this can be a good thing. Other times, it won't be so much so. In a... Read More
  • It's No Longer a Question Whether to Use Social Media for Customer Service
    By Shana Starr It was just a year or two ago that customer-facing businesses thought they could do without social media if they weren’t looking to serve younger or tech-savvy customers. That wasn’t true then and it certainly isn’t true now. Social media has become a leading medium for consumers to voice opinions about their every interaction they have with a company and its products or services. Expectations of speedy replies and immediate... Read More
  • 7 Steps to a New Image for Your Small Business Without Spending Much
    By John Boitnott Whether you’ve been in business for five weeks or 50 years, chances are your business has an image, at least with someone. You may assume that once your image has been established you can’t change it, but that isn’t true at all. From time to time, you may even find that you need to change your image to attract a new audience or change the direction of your business. An image makeover isn’t as complicated as it sounds. With a fe... Read More
  • Innovative Lending Options Give Small Businesses New Life
    By Jamie Sutherland Starting a new business can be daunting, but having the time and money to build one from the ground up is even more challenging. Over the last decade, it has become harder for startups and small businesses to secure a bank loan. Many banks have moved away from loans up to $1 million because of regulations and their old school ways of assessing credit. The difficulty in getting approved is compounded by the fact that lenders can take months to review a... Read More
Operation JumpStart   |   920 Broadway, MS 0130 Cape Girardeau, Missouri 63701   |   573.651.5095
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